RETENTS AND EXCHANGES
Would you like to make a return? Here is the procedure to follow.
You have 30 days to send back, at your own expense, the item concerned, carefully packed, without forgetting to specify your Order number And The associated name At the following address:
68, rue Singer, 75016 Paris
We offer you to exchange the products ordered if they do not suit you, on brai.fr. They are subject to availability, depending on the stock variations, and will be sent to you free of charge.
For any exchange, please contact our teams by email Contact@brai.fr Or by telephone at 33 1 42 15 54 06, in order to establish the size to be exchanged.
Then refer to the return procedure. Once received, your exchange will be sent back to you free of charge within 24 hours.
Refer to the return procedure.
Once your package is received by our logistics service, we will refund you.
Refunds are made within 3 days of the correct receipt of the customer's return package, via the payment method he used to pay for his order online, provided that the returned product is new.
Do not hesitate to contact us for any question.
Good shopping on BRAI.FR